HTC Hero/ Droid Eris QuestionsThis is a featured page

This is a section dedicated to questions regarding the HTC Hero / Droid Eris mobile devices, If you have any questions that are not listed in this section, Please feel free to request for a certain question to be added to this section if it hasn't already also you may want to visit their device pages for further specifications.


Top 10 Faqs

Q. Can I save the contacts to SIM?
Q. How can I import contacts from my SIM card?
Q. Where can I purchase games and programs for my phone?
Q. How can I enter the SMS service center number?
Q. My phone will not power on, or repeatedly reboots when starting up?
Q. How can I change the device’s Bluetooth name?
Q. What if I've forgotten my Google Account password?
Q. How do I take pictures and shoot videos using my phone?
Q. How do I unlock the screen?
Q. Do I need a Google account to use the phone?


Applications

Q. What games are available for my device?
Q. Where can I get Android applications?
Q. What is Google Gears?
Q. How do I use Satellite mode in Google Maps?
Q. Where can I purchase games and programs for my phone?
Q. How do I find my location on Google Maps?
Q. Why can't I see paid applications in the Market?
Q. How do I change Google Gears settings?
Q. Why does Street View not work in some locations?
Q. Where can I find more information about Android, Market and Google applications for Android?
Q. How can I search in Google Maps?
Q. How do I join Latitude in Google Maps?
Q. How do I take pictures and shoot videos using my phone?
Q. How do I stop applications from running in the background?
Q. How do I watch YouTube?
Q. How do you link a contact to Facebook?
Q. How do I view and edit Microsoft Office documents?
Q. How do I install programs?
Q. How do I view Portable Document Format (PDF) files?
Q. How many browser tabs can be opened at the same time?
Q. Why does the camcorder automatically stop recording?
Q. How can I make the keyboard more finger friendly?
Q. Why does Traffic mode not work in some locations?


Audio And Ringtones

Q. How do I adjust the media volume?
Q. How do I set my personal MP3s to be my ringtone?
Q. How do I use the speakerphone?
Q. How do I adjust the ringer volume?
Q. How do I adjust the call volume?
Q. How do I set a ring tone for incoming calls?
Q. How do I adjust the volume?


Bluetooth

Q. Can I transfer files between my PC and phone using Bluetooth?
Q. How can I change the device’s Bluetooth name?
Q. What Bluetooth profiles are supported?
Q. How do I connect my phone to another device using Bluetooth (Bluetooth partnership)?
Q. What bluetooth devices can I connect to?


Display

Q. What is the Extended Home screen?
Q. How do I extend the backlight time?


MultiMedia

Q. How do I create a music playlist shortcut on my Home screen?
Q. How do I zoom in and zoom out in albums and webpages?
Q. How do I move backwards and forwards within a song?
Q. How do I manage music?
Q. Why is there no sound in my video?
Q. How do I view images and videos I've captured using the Camera program?
Q. How do I record a video?


Phone

Q. How do I check the phone information (IMEI, Wi-Fi MAC adress, Signal strength, etc)?
Q. Can I save the contacts to SIM?
Q. Why does my trackball flash?
Q. How do I set up a conference call?
Q. How can I modify the message I send Whenever I reject a call?
Q. How do I send a meeting request from my phone?
Q. How do I setup my Contact Card?
Q. How can I modify the message I send Whenever I reject a call?
Q. How do I make a call using the Dialer?
Q. How do I share contacts with other people via MMS?


Power and Battery

Q. When I first receive my phone do I need to charge the battery?
Q. How do I optimize the battery power?
Q. What can I use to charge my phone?
Q. Why doesn't my battery talk time and standby time last as long as the estimates?
Q. Why does the phone heat up when I’m charging the battery or when I’m making long duration calls?


Settings

Q. How do I unlock the screen?
Q. How do I create a Google Account?
Q. What if I've forgotten my unlock pattern?
Q. How do I reset and restore my phone back to the factory default settings?
Q. How can I prevent others from using my SIM card?
Q. What must I configure when I turn my phone on for the first time?
Q. How do I remove programs and applications?
Q. How do I change languages?
Q. How do I reset the browser to default and clear all browser data?


Synchronization

Q. When I connect my phone to my PC how do I stop the Found New Hardware Wizard from launching on Windows XP?
Q. How can I import contacts from my SIM card?
Q. How do I synchronize my phone with my PC?
Q. How do I synchronize my phone with my Google account services such as Gmail, Calendar and Contacts?
Q. Why should I use my Google account with my phone?


General And Others

Q. Do I need a Google account to use the phone?
Q. How do I remove an application shortcut from the Home screen?
Q. What information is displayed through the notifications panel?
Q. How do I drag items to extended Home screens?
Q. How do I move application shortcuts to a different location on the Home screen?
Q. What if I've forgotten my Google Account password?
Q. How can I show the notifications panel?
Q. How do I remove the back cover?
Q. I turn on my device and a message appears stating my SIM card is locked?
Q. How do I hide the notifications panel?
Q. How do I add an application shortcut to the Home screen?
Q. Where can I buy accessories for my phone?
Q. Where can I purchase the phone?
Q. What type of keyboard or input methods do I have?


Connectivity And Internet

Q. When I click on a media link in the Browser will it play the file?
Q. How do I connect to the Internet using GPRS/3G?
Q. How do I setup an Internet email account?
Q. How do I send a text message?
Q. How do I protect my phone from unauthorized use (SIM PIN)?
Q. How do I stay connected to my Wi-Fi hotspot even when my phone goes into sleep mode?
Q. How do I open multiple Tabs in the browser
Q. How do I stay connected to my Wi-Fi hotspot even when my phone goes into sleep mode?
Q. How do I toggle Airplane Mode?
Q. How can I setup a static IP to be used when connecting to my Wi-Fi network?
Q. How can I manage certificates for my Wi-Fi network?
Q. How can I setup a static IP to be used when connecting to my Wi-Fi network?


GPS

Q. What do I do if I enter my SIM card PIN incorrectly too many times and my phone says PUK Locked?
Q. What could be causing my phone to get a poor GPS signal?


Messaging

Q. How can I import SIM contacts?
Q. Can I filter contacts?
Q. How can I enter the SMS service center number?
Q. How do I send sms/emails to multiple people (non-grouped people)
Q. How can I use/remove my signature in Exchange Server e-mails on my device?
Q. How do I create a contact?
Q. Can I send an E-mail/SMS to multiple contacts without having to add them in the “To” field one-by-one?
Q. Can I view old emails from my exchange server email?
Q. How can I store attachments received in my Exchange Server e-mails to my Storage Card?


Storage Card

Q. Can I install applications to my microSD card?
Q. Why can't I see pictures stored on my microSD card using Albums?


Mechanical

Q. Where do I place the SIM card?
Q. What are my phone's specifications?




rabidraccoon
rabidraccoon 		Latest page update: made by rabidraccoon , Jan 18 2010, 6:01 PM EST (about this update About This Update rabidraccoon Edited by rabidraccoon

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Keyword tags: HTC Hero HTC Hero US Sprint HTC Hero T-Mobile G2 Touch
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Threads for this page

Started By Thread Subject Replies Last Post
BenWalton Deleting words from the dictionary 10 Jan 13 2011, 11:41 AM EST by Sgarrela
Thread started: Oct 13 2009, 7:36 AM EDT  Watch
We've all made the mistake of adding unwanted words to the dictionary - so the question is, how do you delete them? When I type in "brilliant", I now get "Brilliantwxx" which I added by mistake a few months ago.

Would be great if anyone knows how to delete the words? Also, does anyone know how to change the order of how they pop up? When I type in "us", "up" comes up first. I want "us" to be the default word!
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Keyword tags: HTC Hero HTC Hero US Sprint HTC Hero T-Mobile G2 Touch
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wtymiller Changing UMTS frequency from 850/1900 to 900/2100 7 Oct 9 2010, 11:04 PM EDT by nv_item
Thread started: Nov 27 2009, 12:03 PM EST  Watch
I have the Telus version of the Hero (http://pdadb.net/index.php?m=specs&id=1966&view=1&c=htc_hero_us_htc_hero_130) which runs on the UMTS 850/1900 frequency band here in North America. I was told by HTC support that I can set up the phone to use the UMTS 900/2100 frequency band when I travel to places like Europe and Asia. Does anyone know how to do this?
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Keyword tags: HTC Hero HTC Hero US Sprint HTC Hero T-Mobile G2 Touch
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princesswithapea Droid Eris Keyboard Question 1 Feb 15 2010, 5:38 PM EST by princesswithapea
Thread started: Feb 15 2010, 4:24 PM EST  Watch
My keyboard used to switch to capital letters after I typed a period at the end of the sentence so that the beginning of the next sentence would be correct and have a capital letter..... It did this automatically. Anyone know how I can change it back or why it's not doing it now?
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Keyword tags: QWERTY Droid Eris Keyboard
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