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Discussion: Suddenly unable to send text messages using HTC Tytn II on T-MobileReported This is a featured thread

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Posted Anonymously
40. RE: Suddenly unable to send MMS messages using HTC TYTN on T-Mobile
Sep 3 2008, 6:12 AM EDT | Post edited: Sep 3 2008, 6:12 AM EDT
"Are you from Seattle area? Could you please tell where you were able to send texts from?
I tried downtown Bellevue, Eastgate (near T-Mobile corporate headquarters lol), Issaquah - no luck."
I'm from Seattle. I work downtown near the library on 4th and from there, texting works without a hitch. At home, on Capitol Hill, I have the problem. The messages sit in the outbox for a bit, then a 'your text message cannot be sent' error. If I place a call, the queued up messages send. T-Mobile support told me it's an ongoing issue they're still trying to resolve. For now, when sending from home I compose, send, and then call voicemail and they go out. Kind of a pain -- can't believe it's gone on this long, especially in their home-office-headquarters city.

Personally, if I had to guess, I can't help but wonder if they're making so many changes for the upcoming 3G launch, that they having some extended, temporary, growing pains :( 3  out of 3 found this valuable. Do you?    

Posted Anonymously
41. RE: Suddenly unable to send text messages using HTC TYTN on T-Mobile
Sep 3 2008, 1:54 PM EDT | Post edited: Sep 3 2008, 1:54 PM EDT
Disabling 3G worked for me too. I turned it off using Comm Manager and text messages started to work fine!
For those of you who may not have the same version of Comm Manager, here is the registry key that apparently controls this:

HKEY_LOCAL_MACHINE\Software\OEM\UMTS\OpMode

This is a dword value. Set it to 00000001 to disable 3G, and to 00000000 to reenable it.
<B>Remember</B>, that you will need to power cycle the phone after changing this value.

 2  out of 2 found this valuable. Do you?    

chaznet
42. RE: Suddenly unable to send text messages using HTC TYTN on T-Mobile
Sep 3 2008, 4:17 PM EDT | Post edited: Sep 3 2008, 4:17 PM EDT
"Disabling 3G worked for me too. I turned it off using Comm Manager and text messages started to work fine!
For those of you who may not have the same version of Comm Manager, here is the registry key that apparently controls this:

HKEY_LOCAL_MACHINE\Software\OEM\UMTS\OpMode

This is a dword value. Set it to 00000001 to disable 3G, and to 00000000 to reenable it.
<B>Remember</B>, that you will need to power cycle the phone after changing this value.

"
You sure about that? Mine is disabled in the control panel settings, but the registry entry is set to (0) (just 1 zero, not a bunch like your example). Do you find this valuable?    

Posted Anonymously
43. RE: Suddenly unable to send text messages using HTC TYTN on T-Mobile
Sep 3 2008, 5:53 PM EDT | Post edited: Sep 3 2008, 5:53 PM EDT
"You sure about that? Mine is disabled in the control panel settings, but the registry entry is set to (0) (just 1 zero, not a bunch like your example)."
I'm pretty sure about that.
What I did was the following:
1. Made sure that 3G is enabled.
2. Exported both HKLM and HKCU to a file.
3. Turned off 3G using Comm Manager (I'm note sure what you meant by control panel).
4. Exporeted KHLM and HKCU once again.
5. Compared pairs of files I've got.
6. This one was the only relevant change I saw.

You can try changing this value to 1 using your preffered reg editor and see if that fixes the problem after rebooting your phone. Once again, 0 means that 3G is enabled. Do you find this valuable?    

greenfi
44. RE: Suddenly unable to send MMS messages using HTC TYTN on T-Mobile
Sep 4 2008, 12:39 AM EDT | Post edited: Sep 4 2008, 12:39 AM EDT
"I'm from Seattle. I work downtown near the library on 4th and from there, texting works without a hitch. At home, on Capitol Hill, I have the problem. The messages sit in the outbox for a bit, then a 'your text message cannot be sent' error. If I place a call, the queued up messages send. T-Mobile support told me it's an ongoing issue they're still trying to resolve. For now, when sending from home I compose, send, and then call voicemail and they go out. Kind of a pain -- can't believe it's gone on this long, especially in their home-office-headquarters city.

Personally, if I had to guess, I can't help but wonder if they're making so many changes for the upcoming 3G launch, that they having some extended, temporary, growing pains :("
I tried sending a text message and then dialing voicemail and what do you know, it worked. So at least I've confirmed that (a) this isn't a busted phone and (b) we're all seeing the same thing.

Thanks for this. I'm going to roast T-Mobile when I get a chance to call them. Grrrr. Do you find this valuable?    

chaznet
45. RE: Suddenly unable to send text messages using HTC TYTN on T-Mobile
Sep 4 2008, 5:29 PM EDT | Post edited: Sep 4 2008, 5:29 PM EDT
"I'm pretty sure about that.
What I did was the following:
1. Made sure that 3G is enabled.
2. Exported both HKLM and HKCU to a file.
3. Turned off 3G using Comm Manager (I'm note sure what you meant by control panel).
4. Exporeted KHLM and HKCU once again.
5. Compared pairs of files I've got.
6. This one was the only relevant change I saw.

You can try changing this value to 1 using your preffered reg editor and see if that fixes the problem after rebooting your phone. Once again, 0 means that 3G is enabled."
Oops... I googled the issue and wound up here, didn't realize the was a TYTN-specific topic. I have a HTC-branded Touch Cruise, but am having the same issues. On mine, there's a control panel applet to turn HSDPA on and off, though when off the registry setting you mentioned is set to '0'. I manually changed the registry setting to 1, rebooted, and suddenly text messages are working fine. Just to check, I then used the control panel to turn HSDPA on, rebooted, and the registry setting remains set to '1', and text messages continue to work. Do you find this valuable?    

greenfi
46. RE: Suddenly unable to send text messages using HTC TYTN on T-Mobile
Sep 6 2008, 1:06 AM EDT | Post edited: Sep 6 2008, 1:06 AM EDT
One more datapoint: I can send text messages in Virginia.

I may play with the HSDPA registry setting. Do you find this valuable?    

Posted Anonymously
47. RE: Suddenly unable to send text messages using HTC TYTN on T-Mobile
Sep 13 2008, 6:25 PM EDT | Post edited: Sep 13 2008, 6:25 PM EDT
I googled and got here - using treo750 with wm6, got the same issues. Going to try some of these suggestions and see if I have success - tmobile has been a real pain. And yes, certain towers seem to be the issue. i live in Longwood, FL - constant problems. Spen a week in Fort Meyers, no issues. Back to Oraldno, nothing but problems - unsupported handset was the response from tmobile, too BTW! Do you find this valuable?    

Posted Anonymously
48. RE: Suddenly unable to send text messages using HTC TYTN on T-Mobile
Sep 16 2008, 4:23 AM EDT | Post edited: Sep 16 2008, 4:23 AM EDT
For the past two months I've had this problem, but only at my house. Mind you that I've lived here for two years with perfect reception, and i still have perfect reception, but I only have this problem when I'm at home. The phone just refuses to send messages, it goes "text message cannot be sent" like 20 secs after sending and it goes into the draft folder. The short term solution is like the guy said earlier, as soon as you send a couple of texts (while they're still in the outbox, not the drafts) make a phone call to your voicemail. During the call the phone sends whatever is in the outbox. This works for me about 9/10 times. If it doesn't work, I call again and it works. This is getting old... hopefully t-mobile fixes this issue soon... Do you find this valuable?    

Posted Anonymously
49. help..
Sep 20 2008, 7:23 AM EDT | Post edited: Sep 20 2008, 7:23 AM EDT
i have the cingular 2125 phone but i have lost the driver cd...can anyone tell me where to find the drivers???please email me at : varun.kharga@gmail.com 0  out of 1 found this valuable. Do you?    

greenfi
50. RE: Suddenly unable to send text messages using HTC TYTN on T-Mobile
Sep 29 2008, 6:05 PM EDT | Post edited: Sep 29 2008, 6:05 PM EDT
I've been out of the country for all of last week and noticed this morning that I can now send text messages again. So someone "fixed" something.

So if you're experiencing this give it another try and see if you came right too. Do you find this valuable?    

Posted Anonymously
51. RE: Suddenly unable to send text messages using HTC TYTN on T-Mobile
Oct 13 2008, 12:27 PM EDT | Post edited: Oct 13 2008, 12:27 PM EDT
hi all.. am in the same boat .. did everything. .. new sim card.. funny though.. my original sim card in a different test phone caused the same problem, when I put it back in my phone.. it worked .. faster web paging and it sent out one message.. then it stopped.. i get 'there was a problem connecting to the service. Please try again later.' .. and other times its a time-out issue # 518 ... ... the support says your memory has no connection to the web messaging in or out. havent put in the new sim card yet .. but am feeling quite useless trying .. reading all your messages.. we' ll see. Do you find this valuable?    

Posted Anonymously
52. RE: Suddenly unable to send text messages using HTC TYTN on T-Mobile
Oct 13 2008, 12:33 PM EDT | Post edited: Oct 13 2008, 12:33 PM EDT
this is my second new sim card.. my phone is a i780 motorola using Mike telus Do you find this valuable?    

Wooohooooo
53. RE: Suddenly unable to send text messages using HTC Tytn II on T-Mobile
Dec 27 2010, 6:49 PM EST | Post edited: Dec 27 2010, 6:49 PM EST
This worked for me
Go to settings>all settings>connections>addvanced network>sms service- and select gsm
That worked on my touch diamond 2  out of 2 found this valuable. Do you?    

Haris_Saleem
54. RE: Suddenly unable to send text messages using HTC Tytn II on T-Mobile
Jan 16 2012, 6:58 AM EST | Post edited: Jan 16 2012, 6:58 AM EST
THIS worked for me too. I think this is a good solution. Do you find this valuable?    
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