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freakadelic
HTC Touch in reboot loop. Battery problem?
Dec 1 2008, 7:47 AM EST | Post edited: Dec 1 2008, 7:47 AM EST
The battery of my HTC Touch Cruise was totally drained yesterday without the phone shutting down.
Now, as soon as I plug in the charger, the phone boots up. But after the "smart mobility" screen, it shuts down and reboots itself. This loop continues endlessly. I already tried removing the SIM, removing the SD-card, soft reset, hard reset and I even re-installed the ROM (I can start up to the boodloader screen). However, still the same. The moment I pull the charger out, the phone is dead immediately. So I think the battery is still empty, but it doesn't charge! Does anyone recognise this problem and can you confirm that this will be solved when I buy a new battery?
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Posted Anonymously
1. RE: HTC Touch in reboot loop. Battery problem?
Dec 3 2008, 5:29 AM EST | Post edited: Dec 3 2008, 5:29 AM EST
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freakadelic
2. RE: HTC Touch in reboot loop. Battery problem?
Dec 6 2008, 10:43 AM EST | Post edited: Dec 6 2008, 10:43 AM EST
Well, I bougth a new battery. And it worked!....
for one day. After a full charge, the battery went dead after 4 hours standby and the same problem is back. The new battery won't recharge and the phone reboots after connecting to a power source.
This will be the 3rd time I have to return the phone after 2 earlier repairs (different issues). Again 4 weeks without my phone, with all my agenda and contacts in it.
I will never buy another HTC.
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Posted Anonymously
3. RE: HTC Touch in reboot loop. Battery problem?
Jan 5 2009, 11:28 AM EST | Post edited: Jan 5 2009, 11:28 AM EST
I have the same problem. After every time I go to the internet, the battery goes dead. Occasionally it gets into a reboot loop & the only way to get out of it is to take the battery out & put in another one. Just putting the same one back in does no good. I have found, though, that even though the battery shows empty, the phone will last for awhile - don't think the battery is really dead - just something wrong with the indicator. We have 2 of these phones & they both do the same thing. 1  out of 2 found this valuable. Do you?    

lestep
4. RE: HTC Touch in reboot loop. Battery problem?
Apr 13 2009, 9:48 PM EDT | Post edited: Apr 13 2009, 9:48 PM EDT
I've had the same problem with my HTC TyTN 2. Finally, this morning, it seems to be charging ok without going into a permanent reboot loop. I suppose I'll ring and have it repaired if the problem doesn't solve itself.

The battery isn't old and lasts for a decent amount of time, so I don't think it's the problem. I wonder if it is a problem with the circuitry when the voltage is very very low from an exhausted battery.

If the problem resolves itself I'll make very sure I never let the battery drain so low again!
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ycomet
5. RE: HTC Touch in reboot loop. Battery problem?
Oct 19 2009, 8:37 PM EDT | Post edited: Oct 19 2009, 8:37 PM EDT
Same symptoms happened to be but after the phone accidentally felt in a swimming pool. I have successfully dismantled it to remove all the moisture, assembled all together and it worked ok for a few weeks, until one day I've found it completely dead. Attaching the charger would make the phone reboot itself repeatedly. I let the phone settle for a whole day. Than the next day I've tried turning in on and it was working fine and so it did for the next few days. Now, out of the blue, with the phone just resting in my desk, I grab it, tried turning it on.. no good. Attaching to the charger shows exactly the same symptoms as before: htc logo appears and the phone reboots itself in an apparently endless loop.
I guess this one is lost.. :(
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Dragnar1
6. RE: HTC Touch in reboot loop. Battery problem?
Dec 11 2009, 2:19 PM EST | Post edited: Dec 11 2009, 2:19 PM EST
The way to fix this problem is easy
1 Take out the battery clean the connectors
2 Hold the battery between ure hands and warm it up ( so that it feels warm )
3 get a pice of cloth and whipe eway the sweath of the battery
4 put battery back in while its warm
5 charg asap ( works faster if u leave the phone in teh charger while battry is out )
6 watch ure phone charge whitout booting

The problem is whit a 2 low power input and to high power demand on the battery
Wen u warm the battery u get a litle more power out of it * fixes the problem

i know its strange but works whit every battery wen its dead warm it up whit ure hands and u get a litle more power ( not loads ) but yest enough to fix this ;)

hope i help u all gl hf mate,s :)
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ycomet
7. RE: HTC Touch in reboot loop. Battery problem?
Dec 14 2009, 4:14 AM EST | Post edited: Dec 14 2009, 4:14 AM EST
Thanks for the tip. It actually worked. I've put the battery under the sunlight for a couple minutes and the phone would be usable while the battery was warm, but would go back to square 1 afterwards.

Anyway, I ended up replacing the battery and had no further problems ever since :)
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pursual
8. RE: HTC Touch in reboot loop. Battery problem?
Jan 4 2010, 10:35 AM EST | Post edited: Jan 4 2010, 10:35 AM EST
Thanks to this thread I noticed that one of the contacts in the battery bay was bent on my Touch Pro. The continuous reboot loop is fixed. 0  out of 1 found this valuable. Do you?    

ramik1
9. RE: HTC Touch in reboot loop. Battery problem?
Aug 23 2010, 8:58 AM EDT | Post edited: Aug 23 2010, 8:58 AM EDT
which model is this p3400i & batt model is gene 160 then if u want sale batt. then cont. on this no. 09899095253 0  out of 1 found this valuable. Do you?    

ramik1
10. RE: HTC Touch in reboot loop. Battery problem?
Aug 23 2010, 9:00 AM EDT | Post edited: Aug 23 2010, 9:00 AM EDT
which model is this p3400i & batt model is gene 160 then if u want sale batt. then cont. on this no. 09899095253
reply
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Sgarrela
Sgarrela
11. RE: HTC Touch in reboot loop. Battery problem?
Aug 27 2010, 11:59 PM EDT | Post edited: Aug 27 2010, 11:59 PM EDT
The reason phone manufacturers tell you to not let the battery fully discharge is simple. The phone requires a certain wattage to operate. As the battery discharges, the voltage from the battery drops. In order for the phone to keep working, the amperage increases so the phone has enough wattage to operate. When the voltage gets very low, the amperage gets very high. It is the high amperage that "fries" the phone. It melts the copper charging contacts, or worse yet cooks the CPU. It is really a big electrical insult to the device to let the voltage go completely dead. 1  out of 2 found this valuable. Do you?    

sanjaipm
12. RE: HTC Touch in reboot loop. Battery problem?
Nov 25 2010, 11:27 AM EST | Post edited: Nov 25 2010, 11:27 AM EST
don't but any HTC products. I had one. after three months of purchase it got strucked at boottime. the service people changed its motherboard. then after three months it again got same problam. I got replace the product by file a suit agnist HTC. then after 3 month it also got the same problam.. what to say ..waste product...dont buy it ..if u so dare search for 'htc struck at boot' at google.. 0  out of 1 found this valuable. Do you?