Location: HTC Smartphone Wiki Discussion Forum

Discussion: Deleted contacts howto recoverReported This is a featured thread

Showing 1 - 20 of 35  |  Show  posts at a time
2 | Next

honken
Deleted contacts howto recover
Mar 17 2009, 6:52 AM EDT | Post edited: Mar 17 2009, 6:52 AM EDT
Hi.

I read on this forum that if data is deleted it's not realy gone, it's just been removed from the systems index.
But the question is how to recover the contacts and what applications to use?

The phone in my case i belive is a HTC S730 and i think it's running Windows mobile 5 or 6.
I dont have to much information on the phone since it's a customers phone.

The thing happend this way, user was using a pc cable to sync with outlook, but then turned to activesync to sync over the mobile network, but when the settings were entered the user got the question that the contacts/calander and so on needed to be removed, he answered yes to this, and it deleted it all.
And the user had not dont a PC sync for ages since it stoped working and now he is in a bit of a pickle, he dont want to send the phone for data recovery to IBAS since that could end up costing him around 10.000SEK or more depending on the work they need to do.

So im asking you people here if you know a better way?
Or is this just something that he will have to live with?

God i hope someone has a good solution for this, must be a common thing now days.

Regards
Honken
Sweden
7  out of 11 found this valuable. Do you?    
Keyword tags: HTC recover contacts S730
piper18
piper18
1. RE: Deleted contacts howto recover
Mar 17 2009, 10:40 PM EDT | Post edited: Mar 17 2009, 10:40 PM EDT
I never heard of a recovery program for files from the phones internal memory. I do know there are programs to recover deleted pictures from compact flash cards. 2  out of 8 found this valuable. Do you?    

fmoreira
2. RE: Deleted contacts howto recover
Apr 22 2009, 2:05 PM EDT | Post edited: Apr 22 2009, 2:05 PM EDT
HI,
I have the same problem.
Do you find a solution?

Regards,
Fernando
5  out of 9 found this valuable. Do you?    
webdezigner
webdezigner
3. RE: Deleted contacts howto recover
Jun 28 2009, 4:07 PM EDT | Post edited: Jun 28 2009, 4:07 PM EDT
hey honken, i did the same mistake while trying to sync my contacts with my laptop :(

reached this page in an attempt to find a solution, but am disappointed after reading the replies that there is no solution for this :(
5  out of 9 found this valuable. Do you?    

Codedat
4. RE: Deleted contacts howto recover
Jun 28 2009, 5:16 PM EDT | Post edited: Jun 28 2009, 5:16 PM EDT
"The thing happend this way, user was using a pc cable to sync with outlook, but then turned to activesync to sync over the mobile network, but when the settings were entered the user got the question that the contacts/calander and so on needed to be removed, he answered yes to this, and it deleted it all."
I believe the problem is with the active sync program and office 2004 and newer. I have come across this problem and found it to be some problem with active sync not reading the office install correctly. When it does that it disables the syncing for anything related to office. You can re-enable it under the advance sync option for the connection of the phone and select what you wish to sync and try again. If it does not work, remove the association with active sync from the pc/laptop and make a new profile for syncing and try again. Your contacts should not be deleted from the computer just the phone.
3  out of 5 found this valuable. Do you?    
Sgarrela
Sgarrela
5. RE: Deleted contacts howto recover
Jun 28 2009, 8:11 PM EDT | Post edited: Jun 28 2009, 8:13 PM EDT
"Hi.

I read on this forum that if data is deleted it's not realy gone, it's just been removed from the systems index.
But the question is how to recover the contacts and what applications to use?

The phone in my case i belive is a HTC S730 and i think it's running Windows mobile 5 or 6.
I dont have to much information on the phone since it's a customers phone.

The thing happend this way, user was using a pc cable to sync with outlook, but then turned to activesync to sync over the mobile network, but when the settings were entered the user got the question that the contacts/calander and so on needed to be removed, he answered yes to this, and it deleted it all.
And the user had not dont a PC sync for ages since it stoped working and now he is in a bit of a pickle, he dont want to send the phone for data recovery to IBAS since that could end up costing him around 10.000SEK or more depending on the work they need to do.

So im asking you people here if you know a better way?
Or is this just something that he will have to live with?

God i hope someone has a good solution for this, must be a common thing now days.

Regards
Honken
Sweden"
I'm not sure I understand the problem completely. He synced to Outlook on his PC with a cable for a while then he synced over the mobile network - does that also mean he was syncing to Outlook? If so, the contacts he synced to Outlook should still be on the PC. If the contacts on the PC and the HTC are both wiped out he can still recover the Outlook.pst file on the PC by finding it on the PC and then finding Outlook.bak which will be in the same system folder. That is the Outlook backup file that is automatically created by Outlook. If the contacts aren't on the PC, post back and I will give you the path to the backup file for Outlook and tell you how to unhide Systems Files so you can restore contacts, calendar, etc
4  out of 5 found this valuable. Do you?    

roch_nuts
6. @ Sqrrela--RE: Deleted contacts howto recover
Jul 8 2009, 5:44 AM EDT | Post edited: Jul 8 2009, 5:44 AM EDT
hey man...am facing the same issue...except tht those contacts got deleted from phone n never were on the pc....so is there any way of recovering it ????
please please please reply!!!!
0  out of 1 found this valuable. Do you?    
denco7
denco7
7. RE: @ Sqrrela--Deleted contacts howto recover
Jul 8 2009, 6:27 AM EDT | Post edited: Jul 8 2009, 6:27 AM EDT
"hey man...am facing the same issue...except tht those contacts got deleted from phone n never were on the pc....so is there any way of recovering it ????
please please please reply!!!!
"
Unfortunately lost forever. Back up....back up.........back up............ I back up every night and have never lost a stitch of info.
1  out of 4 found this valuable. Do you?    
Sgarrela
Sgarrela
8. RE: @ Sqrrela--Deleted contacts howto recover
Jul 8 2009, 6:22 PM EDT | Post edited: Jul 8 2009, 6:22 PM EDT
"hey man...am facing the same issue...except tht those contacts got deleted from phone n never were on the pc....so is there any way of recovering it ????
please please please reply!!!!
"
Is there any chance you backed up the contacts to the storage card or SIM card on the phone? Or ever had a sync relationship with another PC? If so, they may be recoverable from the storage location. If not, they're gone.
2  out of 2 found this valuable. Do you?    
NottyT
NottyT
9. RE: Deleted contacts howto recover
Aug 18 2009, 2:45 AM EDT | Post edited: Aug 18 2009, 2:47 AM EDT
I am not sure but maybe you should try any recovery tool, for example, Advanced File Recovery on http://www.advanced-file-recovery.com/ .
I was always satisfied with its work.
3  out of 6 found this valuable. Do you?    
idarmytj
idarmytj
10. RE: Deleted contacts howto recover
Aug 18 2009, 4:04 AM EDT | Post edited: Aug 18 2009, 4:04 AM EDT
I have a SIM manager feature on my S743. My contacts are saved to the SIM card and to the phone as Outlook contacts. When I delete the contact, the number remains on the SIM card. Not sure if anyone else's is that way. 0  out of 1 found this valuable. Do you?    
Sgarrela
Sgarrela
11. RE: Deleted contacts howto recover
Aug 18 2009, 8:42 PM EDT | Post edited: Aug 18 2009, 8:42 PM EDT
"I have a SIM manager feature on my S743. My contacts are saved to the SIM card and to the phone as Outlook contacts. When I delete the contact, the number remains on the SIM card. Not sure if anyone else's is that way."
You can set up the device that way. Normally, the SIM contact does not store as much information as the Outlook contact. You can specify what is stored on the SIM card, but it is usually Name, Phone number, sometimes address. It is somewhat of a backup if your Outlook contacts get wiped out and your PC bombs, but I still prefer to backup to my storage card with Sprite Backup. I keep 2 storage cards backed up one in the phone and one in safe storage.
0  out of 2 found this valuable. Do you?    

fyna84
12. RE: Deleted contacts howto recover
Jan 21 2010, 7:30 AM EST | Post edited: Jan 21 2010, 7:30 AM EST
"I'm not sure I understand the problem completely. He synced to Outlook on his PC with a cable for a while then he synced over the mobile network - does that also mean he was syncing to Outlook? If so, the contacts he synced to Outlook should still be on the PC. If the contacts on the PC and the HTC are both wiped out he can still recover the Outlook.pst file on the PC by finding it on the PC and then finding Outlook.bak which will be in the same system folder. That is the Outlook backup file that is automatically created by Outlook. If the contacts aren't on the PC, post back and I will give you the path to the backup file for Outlook and tell you how to unhide Systems Files so you can restore contacts, calendar, etc"
HI d rally didnt get the steps. Can you please help to explain more setails on the step
0  out of 1 found this valuable. Do you?    
Sgarrela
Sgarrela
13. RE: Deleted contacts howto recover
Jan 21 2010, 12:38 PM EST | Post edited: Jan 21 2010, 12:39 PM EST
"HI d rally didnt get the steps. Can you please help to explain more setails on the step"
This thread has bounced all over the place. I'm not sure what you are asking. Please provide info on which device you have, what OS you are running and describe the problem. I will try to help. If it is lost data on the device and in Outlook, also let me know what OS you are running on your PC.
1  out of 1 found this valuable. Do you?    

NayanJoshi
14. RE: Deleted contacts howto recover
Jan 22 2010, 2:33 AM EST | Post edited: Jan 22 2010, 2:33 AM EST
Data is Lost from both Device & PC. Can i recover contacts from HTC P3300. It got deleted coz of no contacts in Outlook so what can be done for that...
Thanks In advance...
Cheers....!!!!!!
0  out of 2 found this valuable. Do you?    

fyna84
15. RE: Deleted contacts howto recover
Jan 22 2010, 2:46 AM EST | Post edited: Jan 22 2010, 2:46 AM EST
"This thread has bounced all over the place. I'm not sure what you are asking. Please provide info on which device you have, what OS you are running and describe the problem. I will try to help. If it is lost data on the device and in Outlook, also let me know what OS you are running on your PC."
My phone was HTC3300. I start 1st to sync using Microsoft Activesync. But unfortunately its sync from my desktop to the HTC3300 and my desktop was totatlly empty. As a result it deleted all my contacts in HTC. I'm using Windows Mobile 6.1 and Windows XP SP3. Can you please help if you know how i can recover back all my contatcs?
0  out of 1 found this valuable. Do you?    
Sgarrela
Sgarrela
16. RE: Deleted contacts howto recover
Jan 23 2010, 1:59 AM EST | Post edited: Jan 23 2010, 1:59 AM EST
"Data is Lost from both Device & PC. Can i recover contacts from HTC P3300. It got deleted coz of no contacts in Outlook so what can be done for that...
Thanks In advance...
Cheers....!!!!!!"
If you synced your device with your PC at any time, it is possible the contacts and other data from your PIM file is still stored in the Outlook backup file. Have you ever successfully synced your device to your PC? If so, post back and I will give you the path to Outlook.bak and how to unhide systems files on your PC so you can find the Outlook backup file. It's not 100% that they are there, but it's possible.
1  out of 1 found this valuable. Do you?    
Sgarrela
Sgarrela
17. RE: Deleted contacts howto recover
Jan 23 2010, 2:01 AM EST | Post edited: Jan 23 2010, 2:01 AM EST
"My phone was HTC3300. I start 1st to sync using Microsoft Activesync. But unfortunately its sync from my desktop to the HTC3300 and my desktop was totatlly empty. As a result it deleted all my contacts in HTC. I'm using Windows Mobile 6.1 and Windows XP SP3. Can you please help if you know how i can recover back all my contatcs? "
Did you ever backup your contacts to your storage card on the phone, or to the PC? If so there may be a way to recover the contacts.
2  out of 3 found this valuable. Do you?    

Suxiil
18. URGENT!!!!
Mar 10 2010, 1:43 AM EST | Post edited: Mar 10 2010, 1:43 AM EST
The contact list in my HTC diamond phone disappeared unknowingly just after syncing to my pc outlook. While syncing it only took six contact numbers which is still in the phone but rest is not listed in the phone and in my pc as well as. I only have the contacts i saved in my Sim.
About one and a half month ago i synced the same phone and took the contacts to the outlook and again transferred it to another HTC touch which is now damaged and deleted from outlook. So is there anyway i could recover this one and a half month contact list from the outlook or any other alternative.
Would really appreciate if you could suggest a solution as soon as possible.
Thankyou in advance
Do you find this valuable?    
Sgarrela
Sgarrela
19. RE: URGENT!!!!
Mar 10 2010, 9:16 PM EST | Post edited: Mar 10 2010, 9:16 PM EST
"The contact list in my HTC diamond phone disappeared unknowingly just after syncing to my pc outlook. While syncing it only took six contact numbers which is still in the phone but rest is not listed in the phone and in my pc as well as. I only have the contacts i saved in my Sim.
About one and a half month ago i synced the same phone and took the contacts to the outlook and again transferred it to another HTC touch which is now damaged and deleted from outlook. So is there anyway i could recover this one and a half month contact list from the outlook or any other alternative.
Would really appreciate if you could suggest a solution as soon as possible.
Thankyou in advance"
If I am understanding you correctly, it sounds as though you may still have the contacts stored in the Outlook backup file on the PC. Outlook stores contacts, calender, notes, tasks, etc. in a PIM file called Outlook.pst , but it also creates a backup called Outlook.bak.

If you synced your phone with your PC and the contacts were on the PC, you must have set up the sync so that the phone (with no contacts stored) wrote an empty PIM file over the Outlook.pst file on your PC.

There is a way to find the Outlook.bak file and rename it to Outlook.pst and whatever PIM data is in the backup file will become your current PIM file.

If this sounds correct, post back and I will post how to find the Outlook.bak file (it is a hidden system file, and you have to unhide the system files to get to it). It could save you reentering all your contacts, calendar, tasks and notes.

Once you get things back where you want them to be - I suggest you start backing up to your SD card regularly. It prevents these kinds of disasters.
1  out of 1 found this valuable. Do you?    
2 | Next